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ODAJE

<p>If you&apos;ve mislaid your password, there&apos;s a simple way to get it back! When you&apos;re on your account login page, simply click on &quot;<strong>Forgot your password?</strong>&quot;. You&apos;ll then receive an email allowing you to reset your password and log in. Don&apos;t forget to check your spam/junk mail folder, as the email may be there.</p>

If you've mislaid your password, there's a simple way to get it back! When you're on your account login page, simply click on "Forgot your password?". You'll then receive an email allowing you to reset your password and log in. Don't forget to check

I've forgotten my password. What should I do?

🏠 My Account

🎁 Christmas holidays

Delivery times and costs

Where is my order?

I would like to change my delivery address.

When can I expect my order?

My package is late.

My package says delivered but I haven't received anything.

My parcel has been returned to sender. What should I do?

My parcel is blocked at customs.

📦 Delivery

Request an exchange.

Request a refund.

Request a gift card.

Refund via Alma

I have changed my bank card. Will I be refunded ?

I made my purchase in a Odaje (ex M. Moustache) store.

I paid with a gift card.

I made my purchase at a retailer.

International returns

🔄 Returns, exchanges and refunds

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What is my order number ?

Where is my order ?

Why has my order been cancelled ?

I can't validate my order.

There is an error in the content of my order.

I would like an invoice.

Our gift card

I can't finalize my order, an error message appears.

🛒 Orders

I would like to create an account

I can't log in.

I would like to change my information.

I want to delete my account.

Newsletters

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How secure is my payment?

I would like to pay for my order with a gift card, credit note or discount code

I would like to buy a gift card

Taxes

💵 Payment and gift card

Pleated leather, leather box or patent leather, what's the difference?

The product I want is not available.

Is it possible to reserve an item if there is a restocking?

My item has a defect. What can I do?

Where can I recycle my old shoes?

Repair at the shoemaker

👟 Products

Taking care of your white sneakers

Suede leather

Grained leather

Leather box

Patent leather

Vegetable-tanned leather

Vegan suede / ultrasuede

Cracked leather

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🧶 Care and shoe repair

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📩 Contact us

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Why did I get Mr Moustache instead of Odaje?

Why Odaje ?

💌 Odaje

I've forgotten my password. What should I do?Updated a year ago