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<p id="isPasted">Unfortunately, this message appears when the item in your basket is out of stock. We advise you to empty the basket and start again.</p>

Unfortunately, this message appears when the item in your basket is out of stock. We advise you to empty the basket and start again.

I can't finalize my order, an error message appears.

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🎁 Christmas holidays

Delivery times and costs

Where is my order?

I would like to change my delivery address.

When can I expect my order?

My package is late.

My package says delivered but I haven't received anything.

My parcel has been returned to sender. What should I do?

My parcel is blocked at customs.

📦 Delivery

Request an exchange.

Request a refund.

Request a gift card.

Refund via Alma

I have changed my bank card. Will I be refunded ?

I made my purchase in a Odaje (ex M. Moustache) store.

I paid with a gift card.

I made my purchase at a retailer.

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🔄 Returns, exchanges and refunds

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What is my order number ?

Where is my order ?

Why has my order been cancelled ?

I can't validate my order.

There is an error in the content of my order.

I would like an invoice.

Our gift card

I would like to create an account

I've forgotten my password. What should I do?

I can't log in.

I would like to change my information.

I want to delete my account.

Newsletters

🏠 My Account

What payment methods are accepted?

How secure is my payment?

I would like to pay for my order with a gift card, credit note or discount code

I would like to buy a gift card

Taxes

💵 Payment and gift card

Pleated leather, leather box or patent leather, what's the difference?

The product I want is not available.

Is it possible to reserve an item if there is a restocking?

My item has a defect. What can I do?

Where can I recycle my old shoes?

Repair at the shoemaker

👟 Products

Taking care of your white sneakers

Suede leather

Grained leather

Leather box

Patent leather

Vegetable-tanned leather

Vegan suede / ultrasuede

Cracked leather

Smooth leather

Recycled leather

🧶 Care and shoe repair

I would like to resell your brand.

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Why did I get Mr Moustache instead of Odaje?

Why Odaje ?

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I can't finalize my order, an error message appears.Updated a year ago