My package says delivered but I haven't received anything.Updated a year ago
Colissimo without signature: sometimes a parcel is notified as delivered the day before the official delivery, which doesn't take place until the next working day. If, after waiting and making the rounds of your neighborhood, you still haven't received anything, you can contact us. We will then open an investigation with La Poste to find the best solution for you.
TNT/FedEx/DHL: as a signature is mandatory, it is possible that your parcel has been received by a neighbor or janitor. We invite you to check with your neighbors if necessary, and to contact us if necessary. If the parcel has been dropped off at a partner retailer, the retailer's address will be indicated on the carrier's website.