Refund via AlmaUpdated a year ago

You have made a purchase using the 3-installment payment method via Alma, and you would like to make a return. How do I get my money back?

Either all the instalments are due and you have paid for the product in full. In this case, you will receive your refund in a single instalment. You will receive an automatic e-mail from us and from Alma.

Or you have outstanding installments. In this case, we will reimburse you for the instalments already paid, and you will not have to pay any further instalments. Future installments are automatically cancelled. You will receive an automatic e-mail from us and from Alma.