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ODAJE

Once your order has been dispatched, you will be informed by e-mail. You will then receive the tracking number provided by the carrier you selected at the time of purchase.To track the delivery status of your order, go to your personal space, heading my account/my orders. Click on the order number and then on &quot;track my order&quot;.Click and collect delivery: please note that orders to our boutiques are not tracked. But don&apos;t worry, you&apos;ll receive an email once your order is ready for collection.

Once your order has been dispatched, you will be informed by e-mail. You will then receive the tracking number provided by the carrier you selected at the time of purchase. To track the delivery status of your order, go to your personal space, headin

Where is my order?

📦 Delivery

🎁 Christmas holidays

Delivery times and costs

I would like to change my delivery address.

When can I expect my order?

My package is late.

My package says delivered but I haven't received anything.

My parcel has been returned to sender. What should I do?

My parcel is blocked at customs.

Request an exchange.

Request a refund.

Request a gift card.

Refund via Alma

I have changed my bank card. Will I be refunded ?

I made my purchase in a Odaje (ex M. Moustache) store.

I paid with a gift card.

I made my purchase at a retailer.

International returns

🔄 Returns, exchanges and refunds

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What is my order number ?

Where is my order ?

Why has my order been cancelled ?

I can't validate my order.

There is an error in the content of my order.

I would like an invoice.

Our gift card

I can't finalize my order, an error message appears.

🛒 Orders

I would like to create an account

I've forgotten my password. What should I do?

I can't log in.

I would like to change my information.

I want to delete my account.

Newsletters

🏠 My Account

What payment methods are accepted?

How secure is my payment?

I would like to pay for my order with a gift card, credit note or discount code

I would like to buy a gift card

Taxes

💵 Payment and gift card

Pleated leather, leather box or patent leather, what's the difference?

The product I want is not available.

Is it possible to reserve an item if there is a restocking?

My item has a defect. What can I do?

Where can I recycle my old shoes?

Repair at the shoemaker

👟 Products

Taking care of your white sneakers

Suede leather

Grained leather

Leather box

Patent leather

Vegetable-tanned leather

Vegan suede / ultrasuede

Cracked leather

Smooth leather

Recycled leather

🧶 Care and shoe repair

I would like to resell your brand.

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🗞️ Partnership and press

How to contact us?

📩 Contact us

Our Shops in Paris

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🛒 Our shops

Why did I get Mr Moustache instead of Odaje?

Why Odaje ?

💌 Odaje

Where is my order?Updated 7 months ago